Here is a guide for evaluating computer based training – CBI. *Please note that this is a general guide for CBI. In reality this guide would need to be modified for each project so that it meets the clients needs, goals, etc.
What is the topic:
Delivery method (i.e. PC, Phone, etc.)
What is the instructional strategy/theory guiding this instruction? (i.e. gagnes, PBL, etc).
Is it used correctly?
Go through the strategy and state how each part/section is applied
Is there a task analysis available to see that all content is being taught?
How many learning objectives are there?
What are the learning objectives?
Do they teach (have content for) each learning objective?
Do they asses each learning objective?
Are they following the multimedia principles?
What multimedia principles are being followed?
Simple and natural dialogue
Do they speak the users’ language?
Are buttons in the same place on each screen?
Are the colors and layout consistent throughout?
Colors/fonts/layout – across the site/app
How many colors are they using? (should be 2-4)
Are fonts legible?
Does the layout make sense? (using a grid) Do they follow the rule of thirds in most cases?
Is it easy to navigate?
Are images clear, easy to see, make sense on each screen?
Do they provide feedback to the user for assessments or interactions?
Provide clearly marked exits
Can you exit the program if you wish?
Is there a button for a menu or to get back to beginning at any time?
Deal with errors in positive and helpful manner
Is there a help/FAQ button? Or directions at beginning of tutorial?
Develop for the output technology – resolution, colors, golden ratio/rectangle
Is the tutorial a good size? Resolution? (i.e. for the PC)
User friendly layout
Buttons/links easy to find/use
Any other suggestions?