Understanding Instructional Design

The following graphic is a high level overview of a basic principle in instructional design – choosing your instructional model to guide you through the process. It begins with coming to the conclusion that training is needed. Once it’s been determined that training is needed one must choose the instructional model they are going to use. I call this choosing which version of ADDIE they are going to use. There are many versions of ADDIE. Dick and Carey and Rapid Design are two very popular models. The key is that there are many versions. There is no one way to do ADDIE. In fact, each company I have consulted with usually has their own version – one that is usually modified for each project based on client needs. Sometimes that means using AGILE methods for design/development, working in a linear fashion, or developing in pieces. Again, this will change based on client needs. However, you will always need to do some form of analysis, design, development, implementation, or evaluation regardless of the process selected.
ISD

Are boring discussions taking over your online course?

If the online courses for CIA exam prep involve online discussion (and they should!), I urge you to consider the types of discussions your students are having. Before I get into that, lets discuss the advantages of online discussion. Online discussion is what separates online courses from traditional distance learning correspondence courses. If you are interested in taking online business related courses, check out this igcse online tuition in Malaysia. It gives us that ‘feel’ i.e., social presence, that a face to face course has. So if you want your learners to be happy there needs to be an element of discussion and student/teacher presence in the course. However, what I find is that many online instructors have boring discussions causing a slight decrease in satisfaction when comparing their online vs face to face student satisfaction scores. In fact at the end of my online courses I get many comments from students stating that they were happy they didn’t have boring discussions like other online courses they have taken. Many say they were nervous to take my course due to bad experiences in other online courses.

Why does this happen?

We know the students need to do the discussions as part of the learning process however the students usually see most discussions as busy work – something they are required to do, that is not fun, that they feel they do not get a lot out of. As a result, I have been experimenting with a discussion strategy that I believe works very well in online courses, which promotes learning and makes each discussion very beneficial for the student.

What do I do?

Instead of posing a discussion question that I hope sparks students interest I have students do a project. While we all love discussion questions the issue is that in a 5, 8 or 15 week course where students need to participate each week, there is no way you are going to come up with 1-3 discussion questions each week that students generally care about and thus they lose motivation doing the same thing over and over again. In addition, many discussion questions don’t even spark discussion and students are posting simply to meet the requirements in the course. This is boring! So I create a project for each week of the course that students post to the discussion forum and then discuss. I love this idea because students will get to see how another student viewed the assignment and learn from what they did. What are some example projects/activities that I have students do instead of a weekly discussion question? Some examples include presentations, videos, screencasts, critique articles/videos, charts, collages, short fictional stories, and many others. I try to make each week a different activity that relates to the content covered for the week. This way before my week starts students have done a small project on the topic and they have started discussing it. What I find is that many students go in and look at each students project because they are curious to see what their classmates did. This creates a great learning environment and makes students very comfortable with each other. I find that doing this has increased my end of course review scores, end of course comments, and increased the amount of compliments I get for my online courses. Give it a try and see how it works out for you. And I find this works for both undergraduate and graduate courses!

Putting syllabi, schedules, and other documents into blackboard

When putting your documents into blackboard there are a few tricks that I have found that really help you out as an instructor. I have observed most instructors doing 1 of 2 things when putting their files into blackboard and I choose option number 3.

The first and easiest thing is to simply upload your Word or PDF documents directly into blackboard. This is easy for you. And the students can simply download the files. The disadvantage is that students need to download the files and you cannot make changes to the documents once they have the hard copies. This becomes a chore if you post this in 3 different places and then need to make changes.

The second most common thing is pasting your text into blackboard so that there is nothing to download. This does take longer as you need to reformat it once you do the copy/paste but its easier for your students. The advantage is that you can edit the documents throughout the semester as needed because there is one master copy. The disadvantage is that you cannot easily email it to students unless you also have a Word/PDF version.

As I said, I choose option 3, which is have found is more or less a combination of the two. I provide students with a link from a shared server (ie dropbox) in blackboard. That way, whenever students click the link they are taken to the document via the web browser. Plus, if I want to make changes to the documents I can simply make the change to the actual file without having to navigate in blackboard. This is especially useful if you put your syllabus is 2-3 different places (ie on the main page, then in discussion forums, email to students, etc.). This makes it very easy and you can tell students that whenever they want to see the document to please click the link. Any downloaded version is always old. I also put a modified date at the top so they can match up downloaded version to the latest link. Using soda pdf students can access multiple files from their phone and even their desktop systems at any time as per their convenience.

Structuring a discussion forum in an online course

When creating a discussion board for an online course you do not just create it and hope it gets used. You also do not just put a bunch of boring questions and hope students learn something. You need to plan it out. I am going to highlight several of the things that I use and have found add to my student’s success and course enjoyment.

Help! – A help or questions and answer forum is a great place for students to ask questions. Students can ask questions and other students can respond. This saves me time because if a student answers the question, I may not need to. Additionally, all students in the course get to see all of the responses.

Cool resources – This is a place for my students and I to post articles, websites, blogs, news stories, etc that are relevant to the course. As an instructor I try to post to this forum about 8-10 times throughout the semester. This is a chance for students to also post cool resources they may come across in their research and coursework that may benefit the rest of the class.

Announcements – I post a weekly statement to students in this section. That weekly announcement tells them exactly what is due for the week and includes any course updates. I also send this out as an email. This helps keeps students on track so that they do not feel lost in the course. I find that sending an email and posting to the forum is a must.

Social forum – This is a place where students can post anything – course related or not. This forum usually does not see that much activity however when questions are asked they are usually very important. For instance, students may ask about certifications and such that may not be relevant to my class but are important for all students in my program. Another example might be resume help. Important topics but there may only be 2-3 for a whole semester course.

Introductions – I have all students introduce themselves. I also ask them to post a picture of themselves. This way it puts a face with a name and makes the class more personable. In this introduction I ask them the following: goals, where they live/are from, experience, and ask them to tell us something fun/exciting about themselves. They usually have fun with this.

Discussions – This is where the activities take place. Each week I have students complete activities in my classes and discuss them. I try to stay away from traditional discussion questions as a primary assignment as I find that students feel they are boring. So instead I will ask them to choose a research article and review, create a presentation on a topic, create a table comparing and contrasting, or even create a screencast or video. These activities get at the same type of learning (or deeper) that I would get from discussion questions but are a bit more fun. I try to make a different activity for each week of my course. Students then are usually required to post several times to their classmates.

How to evaluate a professor’s teaching

This is a very good question. I recently wrote a blog post on how professors are evaluated based on students reactions to the course (as in do they like you are not). Unfortunately when doing an evaluation, this is least important compared to other criteria (not that its not important just that in the grand scheme of things it doesn’t tell you much). In that post I discussed how you properly evaluate a course by doing the following:

Step 1 – Student reactions. Did students like the training, process, course, instructor? This is the lowest and least important level. It doesn’t tell us if the course, instructor, or training was effective at all. This is the only thing student evaluations measure. Thus faculty are critiqued on whether students liked them or not. Not whether they actually taught anything at all.

Step 2 – Learning. Did the students learn what was taught? This is pretty important. If they learned the content then the course was effective. This is not measured on student evaluations.

Step 3 – Transfer. Are students able to apply what was learned to their jobs? This is very important. This is not measured on student evaluations.

Step 4 – ROI (return on investment). Was the training worth it? What were the benefits of the training? This is extremely important. This is not measured on student evaluations.

Personally, I only look at step’s 3 and 4 when evaluating myself. They are difficult to obtain but I periodically check on my graduates and they tell me what was useful, what they got from my courses, and they thank me for courses or information that they may have not appreciated at the time but then did when they started their careers. This is the exact feedback we all need to hear. All of my courses and materials are geared towards a career in instructional technology and design – so they are all practical and project based. I teach the students how to work, handle/respond to situations and clients, and how to excel in their careers. So I hope that my students give me that type of feedback but you never know until you ask and unfortunately we are not asking. So when doing a professor evaluation we should be looking at those important factors, not just popularity. I should note that my reaction/popularity scores are always good. I just feel that they do not tell me anything.

Having said that, when I fill out my annual performance charts I usually only have step 1 from above, provided by the school along with some quotes from alumni who lead me to believe step 3 and 4 were met. However, I do not think those quotes are really examined as part of my teaching because they are qualitative and not everyone will take them seriously. So I write this to call on faculty to start demanding that we examine whether learning took place, if the students are using it, and was the class worth it. Otherwise why are we teaching it (the topic or course)? Maybe there is justification (as in its an intro course that is needed to get to the more advanced topics and thats fine). But it’s something we need to consider. The teacher with the highest step 1 may not teach the students anything and this is a problem. As a result I am personally going to start doing a few things…

1. Do a pre and post test of content in my courses. This will evaluate student learning and will be objective (true/false or mult choice) and will measure low and high level knowledge. This will measure course objectives. This will tell me if students learned or not as I can compare the scores.

2. Send out annual or biannual surveys to my alumni asking them for input into how my courses and program is impacting them. What information are they using? What didn’t they get from courses that they needed?

I believe this information should be required of all faculty but since it’s not I will start collecting it and providing it for myself for my peace of mind. Hopefully I can start a trend here into better accountability for my own teaching and that of others.